Manage my booking - SoRoom-HOTEL.COM
How Does it Work ?
When you book a day use room, you receive an instant booking confirmation by email with your reservation details.
You book your room at no charge through SoRoom-hotel.com website and you pay directly at the hotel upon arrival.
For most hotels, you only need an email address to confirm your booking. Some might ask for a credit card to guarantee your reservation.
If you did not receive your booking confirmation by email:
– Please carefully check your spam/junk folders for the email address you provided when making the booking.
– If you did not receive a booking confirmation, please contact us using a valid email address.
I want to cancel my booking
Cancellation is free of charge right up to 2 hours prior to arrival time. You can cancel or change your reservation by clicking « manage my reservation» in your email confirmation. You can then cancel your reservation yourself. You will receive an instant cancellation confirmation.
I want to modify my reservation
To modify your reservation (date, hotel, number of people…), please first cancel it by clicking « manage my reservation » in your email confirmation. You can then make a new reservation.
If you have booked a room in a hotel but wish to change, please cancel your reservation prior to making a new one. If you have already made a reservation for the same day, please cancel it before making a new one. Double bookings are not taken into account.